Privacy Policy

Last Updated: May 18, 2025

Introduction

Welcome to Where U At? ("we," "our," or "us"). We are committed to protecting your privacy and providing you with a safe and secure experience when using our AI-powered location detection service.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this Privacy Policy carefully. By accessing or using our Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.

Information We Collect

1. Information You Provide

We may collect information that you provide when you:

  • Create an account (email, password)
  • Upload images for location detection
  • Add emergency contacts
  • Subscribe to our service
  • Contact our support team

2. Images and Location Data

When you upload images to our Service, we process these images to provide location detection. We may extract and analyze the following data from your images:

  • Visual content of the image
  • EXIF data (which may include GPS coordinates, camera model, date/time)
  • Other metadata embedded in the image file

3. Automatically Collected Information

When you access our Service, we may automatically collect certain information about your device and usage patterns, including:

  • IP address
  • Device type and operating system
  • Browser type
  • Session information
  • Usage data (features used, time spent on the Service)

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process and analyze images for location detection
  • Send emergency alerts when requested
  • Process payments and manage subscriptions
  • Communicate with you about our Service
  • Monitor and analyze trends and usage
  • Detect and prevent fraud or abuse

How We Share Your Information

We may share your information in the following circumstances:

  • AI Service Providers: We use third-party AI services to analyze images and provide location detection.
  • Cloud Storage Providers: We use cloud storage services to store and process images and related data.
  • Payment Processors: We share payment information with payment processors to complete transactions.
  • Emergency Contacts: When you use the emergency alert feature, we share your location with your designated emergency contacts.
  • Legal Requirements: We may disclose your information if required by law or to protect our rights or the safety of others.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your information for as long as your account is active or as needed to provide you with our Service. We may retain certain information as required by law or for legitimate business purposes. We will delete or anonymize your information upon request unless we are legally required to retain it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction or objection to processing
  • Data portability
  • Withdrawal of consent

To exercise these rights, please contact us at privacy@whereuatapp.com.

Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us so that we can delete the information.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
privacy@whereuatapp.com